FREECALL: 1800 425 439

 
   
 

Recognising how important after-sales support is to your business our number one priority is customer satisfaction, supplied by one of the finest service specialist teams.

Operating out of fully equipped service vans, factory trained technicians arrive on site, complete the work in the minimum time and leave you, the customer, with a comprehensive report.

Key customer support areas are:


Periodic Maintenance Plans

Cost effective periodic maintenance plans tailored to meet each customer's individual requirements and provide maximum utilisation at minimum cost.


Factory Trained Technicians

Service technicians are factory trained for the entire range of equipment available.


Fully Equipped Workshop

Our dealer network service centres can provide a collection and delivery service, fixed price quotes, competitive prices, replacement loan units and a written guarantee.


Mobile Service Units

To ensure minimum downtime of customer's equipment our radio controlled fleet of Mobile Service Workshops is fully equipped to perform all jobs, short of a major overhaul, on site.


Genuine Parts

To ensure total quality of service and maximise the life of your equipment we supply genuine parts at competitive prices from the company's computerised inventory of over 3,000 line items.


24-hour Emergency Parts & Service

Available 365 days of the year.

Finding Better Ways To Service Customer's Needs


Finding better ways to service our customer's needs is our major priority.

Our commitment to total customer satisfaction extends nationwide, thanks to one of the finest dealer networks in Australia; we have major outlets for material handling sales located throughout every state in Australia, with a strong sub-agent network to assist with all servicing requirements.

Through ongoing measurement, goal setting, and consultation, Toyota Material Handling (TMH) ensures its service network meets the highest levels of excellence by:

  • Providing the highest level of staff professionalism
    and technical competence

  • Delivering Toyota's high standards of ethical conduct

  • Delivering service response times that are promptly
    and consistently met

  • Maintaining the highest levels of parts supplies

Remember, your equipment is only beneficial when it's working!

Technical Training

  • TICA – TTD Technical Training Development interactive state of the art online training system provides our Toyota service technicians with the latest online interactive training Australia wide.
  • Comprehensive TICA – TTD Technical Training Development programmes ensure Toyota technicians provide fast problem-solving and minimum skid steer loader downtime.
  • TICA currently spend $200,000.00 per year on service technician development and technical training.

Ongoing sales, parts and service training programs to help assure superior after-sales service; Toyota has also established itself as the industry leader in skid steer loader safety, with a strong commitment to comprehensive user training and material support through its comprehensive Safety videos.

Satellite Service Agents

We understand how important after-sales support is to your business and have established key distribution networks for the provision of all service and parts requirements.

Click here to find out the location of your nearest Toyota Material Handling Dealer.

Or if you wish to be contacted by your nearest dealer, please fill out our contact form or freecall 1800 425 439.

Need Parts?

Toyota Material Handling understands that it is vital to keep your skid steer loader running. After all, more uptime translates to increased productivity and greater cost savings. Toyota Material Handling has the parts you need, when you need them. Our commitment to parts back-up and support is evidenced through our National Parts Distribution Centre, located at Woolooware Bay in Sydney, NSW. You can rely on Toyota Skid Steer Loader genuine parts for quality and performance.

At over 27,000 square metres, this state-of-the-art facility was opened in 1993 at a cost of approximately seven million dollars and serves all of South-East Asia and Oceania.

In addition to the stock held at the National Parts Centre, all TMH Dealers carry substantial stock on their own premises.

 


 
             
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